![]() Or perhaps you have multiple individual user licenses that you would like to co-term into one single license this can also be done during the software maintenance extension. If you want to upgrade from Royal TS (for Windows) or Royal TSX (for macOS) to the Royal TS/X Bundle, the maintenance extension is the best time to do this since you can upgrade with a discount. Not only that, but the software maintenance extension is the best time to change your licensing model. The main benefits of having active software maintenance are the access to the latest major releases and priority email support. What are the benefits of extending my software maintenance plan? If you wish to upgrade to the latest version, but your maintenance has expired, you will need to purchase a new license for the full purchase price. What happens if I want to upgrade to the latest major version, but the software maintenance has expired? The provided discount is only valid for two months after the software maintenance has expired. Please note that the maintenance extension is a limited time offer. If you haven’t received the maintenance extension emails, you can either check your license status in our customer portal my. or contact us with your original order or license information. After you click on the link, the discount will be automatically applied on the shopping cart page (after clicking the “Buy Now” button). Customers with expired software maintenance will automatically receive an email containing a software maintenance extension link. How can I extend my software maintenance plan?Įxpired software maintenance can be extended by purchasing new licenses at a reduced price. You will also have access to all minor product updates for the version you purchased or the last version you received during the software maintenance period. Since all of our licenses are perpetual, you can still use the version of Royal TS/X and Royal Server you obtained the license for after the software maintenance has expired (see above: "How long is my license valid?"). What happens when my software maintenance plan expires? ![]() Please note that priority email support is also included in the software maintenance plan. This means you are entitled to upgrade your Royal TS/X or Royal Server license to the latest version free of charge for 1 year after the purchase (or in case of extended global licenses, 3 years). Our software maintenance plan gives you access to the latest versions of our products (including major version releases). What is "Software Maintenance"?Īll of our licenses include 1 year of software maintenance, except for our extended global licenses, which include 3 years of software maintenance. You can also view your older licenses by opening the "Filter" menu and selecting "Show All". The customer portal also allows you to extend your software maintenance and request free upgrades for eligible licenses. To access the portal, please register an account with the email address that was used during the order process. You can view the status of your licenses in our customer portal at my. How can I view my licenses and check their status? The same applies to Royal Server and Royal TSX (for macOS). Each license includes " software maintenance" (see below) and users with active software maintenance will receive free upgrade license keys for the next major version. When a new major version is released, a new license key will be required. For example: If you purchase a license for Royal TS V6, all minor versions (Royal TS V6.1, V6.2, etc.) are covered by the license. Royal TS/X and Royal Server are licensed via a perpetual license for the version purchased please note that there are no annual or recurring fees. No other restrictions apply - all features of Royal TS/X are available in Shareware Mode! This allows small shops or individuals with a small environment to use Royal TS/X free of charge, without obtaining a license key. Please get your trial license under /trial in order to test Royal Server without any functional limitation. Royal Server (beginning with V4) no longer ships including a shareware license, but we will gladly issue a trial license.Royal TSX (for macOS) only: You cannot use the AppleScript interface.You can open only one document per application instance.You cannot have more than 10 credentials per application instance.You cannot have more than 10 connections per application instance.In this mode (Shareware Mode), the following restrictions are applied: Royal TS/X can be downloaded, installed and used for free without registration, without a license key, without time limit (no trial expiration) and without any nag screens. Modified on: Thu, 20 Jan, 2022 at 7:53 AMĬan I use Royal TS/X and Royal Server for Free (in Shareware Mode)? Solution home General Licensing Licensing FAQs
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